This unit involves the skills and knowledge required to lead a work team or group in accordance with workplace procedures and relevant regulations.

It includes participating in work team/group planning, managing and developing work team/group performance, participating in and facilitating a work team/group achieve workplace tasks, as well as documenting and reviewing work team/group performance.

Work is performed under some supervision, generally within a team environment.

Work involves the application of established procedures when leading a work team or group.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Participate in work team/group planning

1.1

Requirements of a team/group task are identified and clarified in conjunction with team/group members to ensure appropriate interpretation of specifications and in accordance with enterprise requirements

1.2

Hazards are identified, risks are assessed and control measures are implemented

1.3

Task is interpreted and relevant steps are identified in conjunction with team/group members to ensure efficient conduct of work to meet specifications and enterprise requirements

1.4

Steps are planned in conjunction with other personnel to allow achievement of practical outcomes in accordance with enterprise and/or manufacturer procedures

2

Manage and develop work team/group performance

2.1

Task activities are assigned to team/group members based on competence, expertise and availability

2.2

Team/group members are advised about symptoms and effects of fatigue, drugs and alcohol, safe lifting techniques and other work health and safety (WHS)/occupational health and safety (OHS) policies

2.3

Performance measures and requirements are agreed with team/group members in accordance with enterprise procedures

3

Participate in and facilitate work team/group achieve tasks

3.1

Work activity is organised and carried out with team/group members and other personnel using relevant communication processes to ensure safe, unambiguous and appropriate sequencing of tasks

3.2

Individuals and teams/groups are actively encouraged to take individual and joint responsibility

4

Document and review work team/group tasks

4.1

Necessary documentation related to job planning and progress is completed and recorded in accordance with statutory, manufacturer and enterprise requirements

4.2

Outcomes of team/group task activities are compared with planned objectives, task instructions and specifications to ensure all requirements have been met

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying and recommending improvements to services, resource allocation and use

leading and encouraging team members

modifying team activities depending on operational contingencies, risk situations and environments

monitoring and prioritising team activities in terms of planned schedule

negotiating and working effectively with team members

operating electronic communications equipment to required protocol

planning team activities, including predicting consequences and identifying improvements

reading, interpreting and following relevant instructions, procedures

selecting and appropriately applying technology, information systems and procedures to complete workplace tasks.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

coaching and mentoring approaches

principles, duty of care and obligations within the chain of responsibility in the transport industry

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection policies and procedures

relevant regulatory and codes of practice requirements

strategies to implement continuous improvement processes

techniques to encourage appropriate participation of team/group members

typical problems that can occur when leading a work team and related appropriate action that can be taken

workplace policies and plans including procedures for training and development

workplace protocols and procedures for leading work teams.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.